We are proud to have formed relationships with all of our clients and remain in close contact at all times so that we have become a valuable asset to their operations. We have an outstanding client retention record.
“Since FPS began looking after our payroll and pensions processing, our finance and HR teams have been free to concentrate their energies on other areas for improvement. My colleagues and I are always able to get answers to queries, immediately, with just a phone call. Knowing the payroll is in such safe hands is key to our ongoing success”
Mike Headon – St John Fisher Catholic Comprehensive, Medway.
“FPS began looking after our a number of our Academies’ payrolls and pensions, at very short notice, demonstrating an excellent understanding of the support we required. Our teams are able to access accurate information via online portals that are easy to navigate and always able to reach a helpful member of the FPS team for more complex enquiries. We enjoy genuine peace of mind, safe in the knowledge that FPS are there for us”
Mark Jordan. Chief Executive Officer. Parallel Learning Trust.
“Not a call centre, outstanding customer service with high level of accuracy and flexibility. The contract changeover was smooth and my staff are fully supported and satisfied with the tailored reporting.”
Karam Bhogal, Finance & Operations Director
“The transition process went without any problems and the payroll that has been administered has been exemplary. The input is actioned very quickly with reports turned around within a few days. Quality of the input is 100%. Responses to any queries we may have are always received within a very satisfactory timescale with responses being very concise and informative.”
Audra Statham, Chief Financial Officer, Daventry District Council.